Dans la Medina a proximite de la Medersa Ben Youssef
Fontaine Chrob Ou Chouf
4300 ft
16
Dune Galerie
4300 ft
Disfruta Marrakech Viajes
4300 ft
Museums
Musee Yves Saint Laurent Marrakech
1.4
mi
Night club
Theatro Marrakech
2600 ft
Parks
Cyber Parc Arsat Moulay Abdeslam
3200 ft
Museums
Museum of mouassine Douiria Derb el Hammam
1.4
mi
Royal Palace of Marrakech
4300 ft
Nearby
Avenue Mohammed VI
Conference Palace
400 ft
Restaurants
Cafe Lobo
1600 ft
Av Med 6 Residence des Oliviers
Le 6
1400 ft
Avenue Mohammed VI Residence Hivernage
Thaisu
1300 ft
Angle Avenue Mohammed VI & Hassan II Opera Plaza Hotel
Comptoir Darna Marrakech
3900 ft
Avenue Echouhada Hivernage
Restaurant Le Code
1800 ft
Sis,7 Et 8,Residence Zaitoun 03
KARMA Cafe Marrakech
1800 ft
11 Avenue Mohammed VI 40020
News Cafe
2000 ft
1Rue Abou Baker Seddiq L'hivernage
Mandaloun Restaurant Libanais
1500 ft
Marrakech Rue Mohammed - Residence Meriem-4000
Eat Me Marrakech Thai Food
2000 ft
40 rue Soureya
LA CASA Restaurant Lounge
2300 ft
Avenue du President Kennedy
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
helpful staff
great location
room revamp needed
some dining service issues
8.2/10
Great
Rooms
5.8
Location
7.5
Service
7.0
Dining
6.0
Guest reviews
8.2/10
based on 11 reviews
7.5
7.5/10 based on 6303 reviews
Jennifer
United States of America,
March
2024
5.2/10
My stay at the hotel had its ups and downs. The location is fantastic, being close to the Menara Mall and a short drive to the square. However, the rooms were a bit disappointing, not as clean as expected and missing essential facilities like a shower curtain and mini fridge. The service was mediocre, with staff being rude when asked about amenities and not fulfilling requests promptly. The dining experience fell short due to limited options, although the hotel is within walking distance to plenty of cafes and restaurants.
Rooms
5.0
The rooms were shabby and not as clean as I had hoped. Some facilities like a shower curtain and mini fridge were missing.
Service
5.0
The service was not up to par, with staff being rude and unhelpful when asked about amenities.
Location
8.0
The location is great, close to the Menara Mall and within walking distance of the main square. This would be the only reason I would recommend staying here.
Dining
5.0
The dining options were limited, and I felt the hotel was under-catered for the number of guests. However, there are plenty of cafes and restaurants within walking distance.
Facilities
5.0
The facilities were subpar, with empty food trays not being refilled promptly despite repeated requests.
Ben
United Kingdom,
November
2023
7.0/10
I had a bittersweet experience at the hotel. The service was adorable and helpful, making my stay enjoyable. However, the room facing the main road was in very bad condition and lacked basic amenities, but surprisingly clean and modern at 5th. The location was fantastic, close to everything but noisy due to direct sunlight. The dining options were diverse, though not appealing to Western cultures.
Rooms
5.0
The room facing the main road was in a very bad condition, lacking basic amenities, but surprisingly clean and modern at 5th.
Service
9.0
The service was adorable and helpful. The staff was taking orders promptly for room service, dry cleaning, housekeeping, and laundry.
Location
8.0
The location was fantastic, close to everything but noisy due to direct sunlight. Better than most hotels, setting high standards.
Dining
6.0
The dining experience had diverse options but was disappointing and not appealing to Western cultures.
Facilities
The facilities were adequate for basic needs, but not exceptional.
Katherine
United States of America,
October
2023
6.6/10
The hotel is good but needs immediate improvement. The rooms could do with a bit of a revamp, considering it's a 5-star hotel. The lack of air conditioner made it too warm inside and lacking oxygen.
Rooms
5.0
The rooms were warm and lacked oxygen, needing immediate improvement.
Service
9.0
The service was nice, serviable, and very friendly starting from reception, housekeeping, security to other allied staff.
Location
7.0
The location in the Savoy Grand was new and nice to have a relaxing time, though blaring out terrible music all day.
Dining
5.0
The dining was always a problem with getting hold of knives and spoons; shareable appetizers were served.
Facilities
8.0
The hotel facilities were in a very nice area of restaurants and clubs.
Tom
United Kingdom,
September
2023
7.6/10
The hotel is in a great location, near Menara Mall and various restaurants. The rooms are decent but could use a refresh for a 5-star hotel. The service is exceptional, with helpful staff despite some delays. The dining experience is mixed, with delicious options but some disappointments. Overall, a good value for money stay.
Rooms
6.0
The rooms were okay but could do with a bit of a revamp for a 5-star hotel.
Service
9.0
The service was exceptional, with very helpful and kind staff, though room service was slow.
Location
8.0
The location is great, just a short walk from Menara Mall and other amenities.
Dining
7.0
The dining experience had delicious options but some service issues like delays.
Facilities
The hotel offers good facilities for a comfortable stay.
helpful staff
room revamp needed
Jim
United States of America,
September
2023
6.6/10
The hotel was located in a good area, close to the conference venue and near Medina Mall. The rooms were rather simple but very clean, although facing a noisy road with high-speed motorbikes passing by early in the morning. The service was a mix of very nice staff and some who needed more customer service training. The dining experience was diverse and tasty, although the rush made it feel like a circus. The hotel had excellent access to nearby attractions but required coats due to chilly weather at times.
Rooms
7.0
The rooms, while clean, had seen better days and faced a noisy road with motorbikes passing early in the morning. The cleanliness required walking with shoes due to a dirty floor.
Service
6.0
The staff, from reception to pool boys, were a mix of very nice and some who needed more customer service training.
Location
8.0
The hotel was in a good area, close to the conference venue and Medina Mall, with easy access to the train station and the Medina area.
Dining
7.0
The dining experience was diverse and tasty, but the hectic environment made it challenging to enjoy fully.
Facilities
5.0
The hotel had facilities like a demolished building nearby, a new one under construction, and the pool area was noisy and dusty due to ongoing construction.
Martin
United Kingdom,
July
2023
6.8/10
The hotel provided clean rooms with everything I needed; however, the lack of a refrigerator was a downside. The service was a mix of helpfulness and delays. The location was convenient for tourists but with higher pricing than expected. The dining experience was pleasant overall. The facilities met basic needs but lacked some conveniences.
Rooms
7.0
My room was clean and had all the essentials, but the absence of a refrigerator was disappointing.
Service
7.0
The staff was generally helpful and nice, although room service took longer than expected.
Location
6.0
The hotel is situated in a tourist-friendly area with easy accessibility but at a higher cost than anticipated.
Dining
8.0
I enjoyed the dining options available, although some dishes were not served hot.
Facilities
6.0
The hotel's facilities were sufficient but lacked certain amenities for a more comfortable stay.
clean
no refrigerator
Bill
United Kingdom,
May
2023
5.0/10
The hotel's rooms were shabby and missing essential amenities, yet the breakfast until 4:30 pm was excellent. The service was lacking, with staff more focused on joking than serving customers. The location, while convenient for exploring the city, faced noise issues from high-speed motorbikes. The dining experience was average, with only a few good features. Overall, a mixed experience with notable drawbacks.
Rooms
5.0
The rooms had seen better days and were missing essential amenities. Facing the road with noise disturbances from high-speed motorbikes at 4 am was a significant downside.
Service
5.0
The service lacked professionalism, with staff spending more time joking than attending to customers. There was a lack of remorse when addressing issues.
Location
6.0
The hotel's location was convenient for exploring the city and had good proximity to dining and shopping options, but noise disturbances from outside were a downside.
Dining
5.0
The dining experience was average, with only a few positive aspects. Overall, not a standout feature of the stay.
Facilities
5.0
Limited information provided about the facilities.
Elizabeth
United States of America,
April
2023
6.0/10
The hotel rooms were a lovely size but not really clean; I couldn't walk without shoes due to the dirty floor, and they didn't change the bed sheets. The rooms were okay but seen better for a 4-star hotel, they felt well under-equipped.
Rooms
5.0
The rooms were not very clean and felt under-equipped.
Service
9.0
The service was delightful and friendly, making our stay enjoyable.
Location
8.0
The location was great, close to many attractions and easy to grab taxis or tour buses.
Dining
5.0
The dining experience was a bit of a shambles, could use more hot food options.
Facilities
5.0
The hotel lacked proper maintenance and had limited dining options.
Paul
United Kingdom,
April
2023
7.4/10
The hotel offers spacious rooms facing the main road, though a bit pricey for extra services. The service quality varies, with friendly staff but some disappointing aspects. Its location near MENARA Mall makes it convenient for exploring the vibrant tourist area.
Rooms
8.0
The rooms are big and suitable for a single room, facing the main road.
Service
6.0
The staff display a mix of friendliness and poor service; additional charges for amenities may not be justified.
Location
9.0
The hotel is well-located in the tourist area near MENARA Mall, easy access to transportation options.
Dining
7.0
The dining experience might need improvements, despite offering warm dishes; some hygiene aspects could be enhanced.
Facilities
7.0
The hotel provides basic facilities; additional charges should be considered before opting for services.
Adam
United States of America,
April
2023
7.0/10
The hotel is situated in a convenient location with easy access to tourist spots and transportation options. The rooms, while spacious, lack personality for a 5-star standard. The service provided by the staff, from housekeeping to the front desk, is exceptional, despite some expensive additional services. Dining options are decent but could be improved with more variety. Overall, a comfortable stay with friendly staff, though some areas could use enhancements.
Rooms
6.0
The rooms are spacious but lack personality for a 5-star hotel.
Service
8.0
The staff provide exceptional service, but some additional services are pricey.
Location
7.0
The location is good for tourists, with easy access to transportation and nearby shopping areas.
Dining
7.0
The dining options are decent but could benefit from more variety.
Facilities
7.0
The facilities are good overall, with some room for improvement in certain areas.
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